🚚 Shipping
Which countries do you ship to?
We ship across Ireland, the EU, and worldwide.
How long does delivery take?
Ireland: 2–4 business days. EU: 5–10 business days.
Do you offer free shipping?
Yes — free shipping to Ireland on orders over €65, and to the EU on orders over €120.
🔄 Returns
Can I return a product?
Yes, within 14 days of receiving your order, provided the product has not been used.
How do I arrange a return?
Email us at lenkaskinlab@lenkaskinlab.com with your order number and we will help you process the return.
🧴 Products
Which skin type is your products suitable for?
Each product includes a skin type description on the product page. If you are unsure, feel free to contact us.
Do you use natural ingredients?
We use science-backed formulas with clean, safe ingredients and no harmful additives.
💳 Payment
What payment methods do you accept?
Visa, Mastercard, Shop Pay, Apple Pay, and other cards via Shopify Payments.
📦 Orders
How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking number.
Can I change or cancel my order?
Please contact us as soon as possible — we will do our best to help before your order is shipped.